Our Dedicated & Trustworthy Team Members
Kathleen Massey COASTAL SHORE CLEANING & MAINTENANCE
Hello, my Ocean City Friends and Customers! I'm looking forward to another busy season ahead, and my select team of cleaning and property care professionals are ready to roll!
In case we haven't met, allow me to introduce myself and share some background that's led me to the STR Cleaning Business. I'm a lifetime resident of the beautiful Eastern Shore of Maryland and was raised in the busy setting of a local family flower business that's served our community for five decades. Flowers Unlimited has been more than a business to me; it's instilled the values and strengths it takes to build a trusting and loyal customer base. It's allowed me to share in the every day experiences of my customers; the weddings, the holidays, the loss of loved ones, the high school proms... Flowers bring joy. And when my customers are happy, I am happy.
My interest in working with Short Term Rentals piqued as I listened to some friends and business colleagues sharing about the need for quality STR property care workers. They insisted I consider looking into the business, knowing my business ethic, my energy and enthusiasm, my eye for detail and background in interior decorating, but most importantly, my dedication to making my customers happy.
Making STR Properties beautiful for their owners, property managers, and especially their Guests - I knew it was for me!
My cleaning team and I are eager to hear from you and earn your trust! Check out the "Bios" of some of the team members and "Boots on the Ground" business partners behind "Coastal Shore Cleaning & Maintenance".
Here's to a happy & successful Vacation Rentals Season!
Daniel Taylor Maintenance Technician
Hello I'm Daniel Taylor, lifetime local OC resident. I worked for my family's Hotel from 1987-2004 in all positions within the business, including many major maintenance projects.
From 2004-2006, I started apprentice plumbing, followed by a 2-year venture learning and performing the business of Alarm and Fire Protection Systems, from 2006-2008. My acquired skills, experience, and knowledge afforded me the long-time position of Head of Maintenance at The Courtyard Hotel (2009-2021). The demand for plumbing work assumed most of my day to day work from 2021-2023.
I consider myself a 'Jack of all Trades", which I credit to the amazing variety of work and life experiences gained in the hospitality and STR Business in OC. I've learned much along this journey; I get satisfaction from seeing a job done right; and my continued experiences with plumbing as a specialty the last few years are some of the most rewarding of my work accomplishments.
I look forward to continuing my journey, adding "Coastal Shore" to my resume of satisfied Vendors, Owners, and Property Managers.
Jackie Cassidy
Jackie is a long time leader in the local business community, with an unparalleled ethic and philanthropic spirit. As founding owner of a 1970's, and still-thriving, floral business, and also a former MD commercial real estate agent, she has built a reputation of trust, using her platform to impact the lives of others within our Eastern Shore communities. Among her many committed achievements she holds a twelve-year seat on the "Tidal Health Foundation Board", is an active philanthropist within the "MD Community Foundation Association" of the Eastern Shore, and a Dedicated Honoree of the University of Maryland Eastern Shore's "Henson Center's" Breakfast Room, named after her in gratitude for her charitable work and deeds through the years.
Jackie's graceful presence, giving spirit, and vast business experience add strength to the bond within our team members. The best leaders are the hardest workers, and we are grateful to have her alongside our team at Coastal Shore Cleaning & Maintenance.
Jillian Massey Operations Assistant
Hi, I'm Jillian Massey, a working student of business, having just acquired my BA, and pursuing further education.
As a lifetime local to the Eastern Shore of Maryland, Ocean City is my home; where I love my work, and where I spend my spare time fishing and enjoying nature.
I'm happy to be on this team with Coastal Shore, lending an artful, creative touch to the marketing, I.T., and office side of the business while also working the busy side! I enjoy the runarounds between beautiful properties, and the satisfaction of making them shiny and immaculate for your guests.
Thanks for considering Coastal Shore for your property care -and "Cheers" to a great year and full booking season!
We appreciate the opportunity to take great care of your properties. References are available upon request! Call us to discuss your needs, and we'll meet at your convenience.